Customer's statutory rights as set out in the Consumer Protection (Distance Selling) Regulations 2000 are not affected by my policy. If a print is faulty or damaged, and it is therefore not fit for the purpose, you must contact me immediately. I will gladly refund the customer or replace the goods once they have been returned and proven to be faulty, but they must be returned within seven days of receipt of the goods. The customer is responsible for ensuring that the goods are returned safely to me and in their entirety including the packaging. If the goods are not faulty or damaged or the original packaging is missing then I cannot make a refund.
At Davidhankin.com I am committed to safeguarding customer privacy. All personal information is held in accordance with the Data Protection Act 1998. Your details will be protected and will not be given to third parties except for the delivery of print items as necessary. I will only use the information provided to manage your account with me and to communicate with you during the transaction and until any opt in email service is finished. I use secure server software (SSL) to protect data during transaction.
143c Elm Road
Tel/Fax: 020 8942 5558.
Registered in England & Wales. No: 5284768. Director: D.M.Hankin. Company Secretary: A.S.Hankin.